This bag is great- beautiful, functional, with great interior pockets and I use the cell phone pocket on the outside all the time. However- it missed the mark on the exterior luggage sleeve. It has a snap, which infuriatingly gets stuck on my luggage handle every. single. time. I truly don’t understand it. The snap on the inside is now hanging by a thread after a week long trip. It’s also just snug enough that it can’t easily slide on and off, making it frustrating through TSA and other quick transitions. I have a few other calpak items that I love so this one has been a bit disappointing.