EU Right of Withdrawal

If you are a customer located in the European Union, you may have the legal right to withdraw from your online purchase within 14 days of receiving your order, without giving a reason.

Separately, CALPAK offers a 30-day return window under our standard return policy. Customers who are outside the 14-day EU withdrawal period may still be eligible to request a return under CALPAK’s return policy, subject to the terms of that policy and applicable law.

To exercise your EU right of withdrawal, please complete the withdrawal form below. If you are submitting your request through our standard Returns Portal instead, select “EU Right of Withdrawal” as your return reason. This selection is used to identify and process your withdrawal request and does not require you to provide a return reason.

Items must be returned in accordance with our return instructions. Certain products may be excluded where permitted by applicable law, including items that are personalized or otherwise not eligible for return.

This EU right of withdrawal does not limit any additional rights you may have under CALPAK’s return policy or applicable consumer protection laws.