I haven't had a chance to use the luggage as of writing this review. I ordered the luggage to travel to Florida and it arrived the day I flew out (I flew out at 7:00 a.m. it delivered at my house at 2;00 p.m.). But when I returned and opened the box I could not believe how attractive this luggage really is. I saw some of the reviews before purchasing and a few read that the luggage scratches/looks beat up very easily, but luggage isn't a piece of crystal or fragile like china...baggage claim workers could care less about your luggage as long as they do their job to get it on the belt for your particular flight. So...with that being said...I'm NOT going to be happy to see my luggage scratched and beat-up but that's the risk I take using it not just looking at it how pretty it is! Does anyone know if there is a spray or clear/invisible film that can be put on the luggage to preserve the look for a while and repel minor damage? Well, I still CAN NOT wait to use this luggage.